669 – Hazelnut in every bite

imageWhat has a hazlenut in every bite? That’s right, a Topic from the British sweetie shop of yesteryear, and nothing at all to do with what’s near Tufty’s nest. Sadly discontinued last year, due to falling demand, there’s no accounting for taste.

Topics are still available today to users of Microsoft 365, as a way of curating certain scraps of knowledge that they can share with other users within the same organization. The very first version of Microsoft SharePoint (codenamed “Tahoe”) had a capability that aimed to do much the same thing – “Best Bets” were a way for an administrator to guide the search experience so that if someone ran a query for a term, rather than returning hundreds of old PowerPoint files that contain that word, it would take the searcher to a more official site.

clip_image002Viva Topics – because everything is getting Vivafied just as in the days of Tahoe, every other product had Live and/or .NET in its name – is part of a growing family of “employee experience” offerings; it’s an addon to even the top flight Office Microsoft 365 subscription, but adds AI-powered discovery as well as the means to manually curate things.

After deploying Topics and assigning licenses to the appropriate users, topic pages can be automatically created based on the documents that exist already – the Search and underlying Graph services can identify subjects that look like are active, with people contributing to them through documents, conversations and so on. Codenames or location names, for example, could be quickly identified and suggested.

A Knowledge Manager could also be assigned to create or approve new pages; individual users could be empowered to do it themselves, though that might end up in something of a mess. Best practice would be to have some kind of form or email-based request, where a user would ask for a topic page to be created and they would then own the content within.

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Discovery is pretty easy – depending on how it’s set up, if the title of a topic is mentioned on a SharePoint site, it can be automatically highlighted on a pop-up card with which will give a summary of the topic, and a link to more the main page which contains furtherinformation.

clip_image006Topic pages themselves can be full of useful info; a search for documents or other pages that the SharePoint environment behind the scenes considers to be related, as well as specifically curated sources of information, contact cards for the people who are managing the project or involved with the customer, links to docs or other websites etc.

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Within Office apps like Word or Outlook, if the user highlights a word or phrase and chooses to Search for it, a sidebar in Office will run a search online and across internal sites for that word – this is avialable to everyone, with or without Topics deployed.

If Topics has been configured and the searched for term is a topic (or is one of the topic’s synonyms, or is otherwise related), then the user will see it fairly prominently in the search results.

Now who’s for some chocolatey nuts?

566 – Who’s Better, Who’s Best?

clip_image002A little over 10 years ago, a then-Microsoftie called Philip Su rolled up his sleeves and wrote a website that helped him – and others – to traverse the corporate organisational structure; over time, other people and teams added functionality and even depended on the service, to the extent that it was eventually picked up by the IT function and supported as a corporate tool.

“Dr Whom (sic) showed profile pictures of people along with reporting hierarchy and other contact info gleaned from the corporate directory, alongside self-provided stuff like what projects you were working on or what interests you.

There are plenty of other ways to look at corporate structure and profile information, assuming they’re correctly defined in the directory – there’s the /who app in Teams, for example, as featured in ToW #487, and there’s also a quick way of looking at someone’s Org chart by entering /org in the search bar on Teams – the quick way being to press CTRL+E to jump to the Search bar, then type /org [TAB] name (or enough of the name to have your target showing at the top of the list) then [ENTER] to jump straight to the Organisation tab of their contact.

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You can find the same information in desktop Outlook by opening someone’s contact or profile card, or in the Microsoft 365 “People” web app. Outlook & People bring together both a corporate directory and your own personal contacts list. Did you know, incidentally, that the silhouette shown in Outlook 2010 for a new contact (if you didn’t provide a photo) was based on an infamous photo of a well-known business leader?

But inside MS now, Dr Whom has been succeeded by Who+ (accessible to FTEs), which brings much tighter connections with LinkedIn, giving more of an emphasis to discoverability for networking internally, finding new career options and the like.

One question not listed in the Who+ FAQ is, “Will Who+ be available to customers?” – and the answer is: no, not yet – it’s just a Microsoft internal tool for now.

One reason may be the recent announcement of Microsoft Viva – an employee experience platform, which appears to be an amalgam of existing Microsoft 365 services (Teams, SharePoint, Yammer…) with LinkedIn, and a load of forthcoming new functionality plus 3rd-party services and tools.

Back in September, it was announced that Microsoft was working to try to help employee burnout during the pandemic, and partnering with mindfulness experts Headspace was one example bringing in external content. Satya talked with Headspace’s Andy Puddicombe during the Ignite 2020 keynote.

Most of the Viva platform is still in development, but some applications – like Insights – are being repackaged as part of the initiative.

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Check out the Viva Insights app which should already be visible in Teams – click the Apps icon in the clip_image010Teams bar on the lower left, and search for Insights to add it. Insights helps to surface things from your email, and also identifies time that you could protect as Focus Time – so you don’t get interrupted.

Thinking about naming, make sure you don’t confuse Viva with the 1970s saloon from Luton (as El Reg pointed out) or its revived but short-lived modern snooze-box cousin. Or with paper Mexican donkeys. Or that song by the well-known crooner. Just visit http://aka.ms/viva to find out more.

502 – Presenting PowerPoint Subtitles

clip_image002If you’ve ever used PowerPoint to present to a group of people, you’ll be familiar with the Slide Show menu to some degree; unless you’re the annoying would-be presenter merely mirroring your primary screen and flicking through their slides without going into the full-screen slide show mode.

When they do it properly, you’ll often see presenters kick off by fishing clip_image004about with their mouse to click on the little slide-show icon in the toolbar on the bottom.clip_image006 It’s usually quicker to just hit F5 to start, or Shift+F5 to start from the currently-selected slide.

clip_image008Unfortunately, it’s still pretty common to then see the speaker be surprised because the config of their displays isn’t what they expect – especially the case if they’re sharing their screen on a online meeting, but their laptop is also connected to more than one monitor.

PowerPoint will typically be set up to use Presenter View by default, and the screen that’s being shared will be showing the speaker notes / next slides etc, while the full-screen content is being displayed on the 2nd monitor that isn’t being shared.

clip_image010To the right of the Monitor setup for presenter view, you may also see an intriguing option that has been added to PowerPoint – automatic subtitling, and translation too. It’s part of the ongoing Office 365 servicing that brings updates on a regular basis.

Choose the language you’d like to display, the location of the subtitles and when you start presenting, the machine will listen to every word you say and will either display what it thinks you’ve said in your own language, or it can use an online service to translate to subtitles in over 60 languages.

It’s fantastic. See more here. Go and try it now.

clip_image012There’s an older add-in which achieves much the same thing, if you’re not using O365 – see here for more info. The Presentation Translator addin also allows the audience to follow along and even interact with the presenter using the Microsoft Translator app on their phone.

Windows has a closed captioning setting page that applies to other apps that support it, too, if you’d like to show subtitles on video that has the content already defined.

Closed Captioning is legislated by several countries, for traditionally-broadcast media as well as online video.

You may also want to add captions to videos that you plan to embed – more, here.

Tip o’ the Week 465 – Cortana, remind me To-Do sync

clip_image002The ongoing post-Wunderlist improvements to To-Do, continue apace. The app has clip_image004been updated again recently, to include a bunch of additional functionality, like Cortana integration.

In fact, the Store listing name for To-Do is now appended with some additional context of what it can now do, at least if your language is English and you’re in US, UK, India or Australia.

clip_image006By asking Cortana to remind you of something, she’ll add it to your Outlook Tasks and To-Do reminders – if you’re set up that way – and you can manage lists within the To-Do app itself, or access the same To-Do Lists or Reminders from within the Cortana Notebook.

clip_image008You don’t even need to go into the Cortana UI (or say “Hey Cortana”) to add things to be reminded – any app that implements Share functionality, like the Edge browser’s Share page toolbar command – will let you target Cortana Reminders.

clip_image010clip_image012You can set a reminder time, which will then sync to Outlook Tasks and on to To-Do, if you’ve set up Office 365 or Outlook.com integration, and will trigger a reminder using those mechanisms (get ready for toast overload…) Alternatively, get Cortana to ping you when you arrive at a place or next talk with a known contact.

Cortana’s past tells a good story, and her future is changing somewhat – after deciding to stop positioning her as a potential competitor to Amazon Alexa or Google assistants, a forthcoming release of Windows 10 will break the bond between Windows Search & Cortana, and the voice prompts from Cortana during Windows Setup will be silenced when installing a non-Home version of Windows too.

Tip o’ the Week 460 – AI, AI, Oh…

clip_image002Artificial Intelligence has been dreamt of for decades, where machines will be as smart – or maybe smarter – than humans. AI in popular consciousness is not just a rubbish film, but if you’re a brainless tabloid journalist, then it means Siri and Alexa (assuming you have connectivity, obvs … and hope there’s no Human Stupidity that forgot to renew a certificate or anything), and AI is also about the robots that are coming to kill us all.

Of course, many of us know AI as a term used to refer to a host of related technologies, such as speech and natural language recognition, visual identification and machine learning. For a great example on practical and potentially revolutionary uses of AI, see Dr Chris Bishop’s talk at Future Decoded 2018 – watch day 1 highlights starting from 1:39, or jump to 1:50 for the example of the company using machine learning to make some world-changing medical advances.

clip_image004Back in the mundane world for most of us, AI technologies are getting more visible and everyday useful – like in OneDrive, where many improvements including various AI investments are starting to show up.

One simple example is image searching – if you upload photos to consumer OneDrive (directly from your phone perhaps), the OneDrive service will now scan images for text that can be recognized… so if you took a photo of a receipt for expenses, OneDrive might be able to find it if you can remember what kind of food it was.

clip_image006There’s also a neat capability where OneDrive will try to tag your photos automatically – just go into www.onedrive.com and look under Photos, where you’ll see grid of thumbnails of your pictures arranged by date, but also the ability to summarise by album, by place (from the geo-location of your camera phone) clip_image008or by Tag. You can edit and add your own, but it’s an interesting start to see what the visual search technology has decided your photos are about… not always 100% accurately, admittedly…

More AI goodness is to come to Office 365 and OneDrive users in the near future – automatically transcribing content from videos stored online (using the same technology from the Azure Video Indexer and Microsoft Stream), to real-time PowerPoint captions. Watch this space… and mind the robots.