#48: When I’m Updatin’ Windows

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Long-time users of Windows will doubtless be familiar with the occasional need to restart because some update or other has been sent to your machine. These days, the “your computer needs to restart” prompt normally gives you a chance to do it later, but there have been times when you literally get a few minutes’ notice to save all that important stuff you’re doing before the update/reboot cycle begins.

Particularly important updates might warn you of an impending restart and give you the chance to take the hit right away, or to wait until the middle of the night. You can set the Active Hours in Settings | Windows Update | Advanced Options and it’s possible to pause updates for up to a week if you need to do some important stuff and avoid a reboot, but the advice is generally to take them as soon as you can.

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Social media users love to share examples of prominent PCs displaying errors, or notices about needing to restart, even if they’re not all that they seem.

It’s That Tuesday

21 years ago, Microsoft started using the 2nd Tuesday of every month to push out updates, informally known as Patch Tuesday. They have flip-flopped to some degree over whether these updates will be security/reliability only, or if unsuspecting users will get new features and changes. Big periodic rollups – the modern-day equivalent of the Service Pack – tend to contain loads of fixes along with some changes in the way Windows (and some of the standard apps) works.

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If you’re looking at someone’s desktop in person or on a Teams/Zoom call in the coming weeks, and see that little double-arrow update icon on their system tray (though maybe they’ve hidden it), it could be that their poor PC has been waiting to restart for ages. That might tell you something about their standards of hygiene and organisation.

If you’re seeing the update symbol on your own taskbar, going into Settings | Windows Update will tell you what needs your machine to restart, and you could determine if it really needs to happen right now or if it could wait until a bit later.

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Search online for the KB number to find out more about what a particular update does. The Knowledge Base has been around for decades; delve into the archives and there are some crackers, like the one-time warning that Barney (remember him?) might self-engage.

In October 2024’s Patch Tuesday, the latest big package of updates to Windows 11 was pushed out – taking the platform to version 24H2 – ushering in a bunch of changes and improvements. To find out more about what’s new, see https://aka.ms/windows/insidethisupdate.

To see what specific version of Windows you’re running, press WindowsKey+R and enter winver. Some earlier versions of Windows 11 – 22H2 – have reached “end of service” so won’t be updated anymore; you’d need to upgrade to 24H2 to continue getting any updates and fixes.

If you’re still on Windows 10, the clock is ticking – it’s due to go out of support in a year’s time, meaning it’s worth either upgrading to Windows 11 (or getting a new PC which already has Windows 11 installed). Some of the hardware requirements of Windows 11 – especially around security hardware – left plenty of users grumbling as some recently bought (even high end) PCs didn’t cut the mustard. Even Microsoft’s own Surface line had some notably glaring exceptions on the compatibility list – the previous flagship $4,000+ Surface Studio is not Win11 compatible, having been launched 5 years before Windows 11.

If you have an otherwise perfectly usable Windows 10 computer which is being blocked from upgrading to Win11 on hardware compatibility grounds, there are unsanctioned workarounds that might allow you to install and happily run the latest version.

Just be careful

#44: What’s on your (system) tray?

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The System Tray is that little collection of icons typically found next to the clock, in the lower corner of a Windows desktop. It’s been part of the UI since Windows 95, and serves to highlight what is happening with the system and the apps that are running on it. At times, Microsoft has tried to call this the “Notification Area”, not be confused with the thing that appears when you press WindowsKey+N (that’s the Notification Center or Action Center).

In common with other bits of Windows (the right-click menu in Explorer being another), it was easy for 3rd party software and hardware drivers to add their own icons into the “systray”, which might make things convenient for the user until they have 30 or 40 such things cluttering the whole place up. Why wouldn’t you want to quickly control your video modes or tweak Bluetooth settings, after all?

So in sweep-under-the-carpet style, Microsoft added a way of hiding less useful system tray icons so you don’t see them all the time, but they can be exposed by clicking the little arrow to the side.

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As you’d expect, Microsoft has defaulted only the more obviously-useful icons to be visible, like battery or Wi-Fi (for laptops), sound/volume etc. OneDrive is jammed in there too, if you have it set up to sync.

To tweak which icons show by default, look in Settings > Personalisation > Taskbar (try right-clicking on a blank bit of the main taskbar and choose Taskbar settings)

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Many of the icons you’ll see don’t necessarily do much when you click (left or right) on them, other than jump to the app itself, but some afford the ability to right-click and do something in that app directly. One useful tweak not there by default might be to include Teams, so you can quickly set your status.

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To hide or change the clock and date in the System Tray, dive a little further into the Date & time settings…

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… and you could have the clock show seconds as well, if you really wanted.

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This week’s Copilot-drawn banner image is – clearly – inspired by Eddie/Suzy Izzard’s iconic and lightly sweary “Death Star Canteen” sketch, and the minifig animation of it. Happy Friday – but you’ll still need a tray.

#43: Designing Everyday Things

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Design is everywhere in the things we have made. Intentional or inherent, every object is that way for a reason. Whether an item’s design is primarily to make it easy and obvious to use (see Bic), just to look amazing, or for some amalgam of form and function, we often know it when we see it. Sir Lord Kevin McCloud has made a career of pointing out things that have been done well, or perhaps have not.

Some of the best designed things, however, are impactful because we don’t notice the effort that has gone into them; the designer thought hard about it, so the users do not need to. It’s no accident that 3 of the top 10 in Fortune’s updated “100 Best Designs” list originated at Apple, where Steve Jobs placed good, user-centric design and “taste” at the heart of what they do.

In 1988, a seminal book on aspects of product design thinking was published, “The Psychology of Everyday Things”. It later changed to The Design of… as bookshops and libraries were apparently lumping it in the wrong category, it being more about how products should be designed rather what makes us inherently tick.

A few examples highlighted in DOET of things that could be done better include the physical layout of light switches and the lights they operate, or knobs on a cooker vs the position of burners or hotplates they control.

Often the controls are in a straight line across the front of the cooker, but the elements or flames are in a square. To make it easy for you to know which knob works which heatsource, a simple and obvious symbol is positioned nearby. Better hope those don’t wear off over time.

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Wouldn’t it be easier for the end user if the knobs were placed in the same pattern as the burners? That way, you wouldn’t need a symbol to inform you; instinct would make you start with the correct one (assuming you were paying some amount of attention).

Another example is door furniture. On the types of corridor doors which you’d find in offices or public buildings, it’s not uncommon to put a handle on the door. Instinctively, you will grab a handle if offered it, and the first thing you’ll do is to pull it (as DOET puts it, that is the action which the handle affords you). That’s fine if the door opens towards you (or swings both ways), but if not, you’ll instinctively pull it first before realizing it doesn’t move and therefore needs pushing.

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Similarly, if all the door shows is a blank pad, you’ll open your palm and give it a push. No need for a sign to tell you what to do (well, unless you’re from Midvale).

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Aesthetically, glass doors might look better with a handle on both sides but function over form should mean they’d look better still without a push/pull sign, and they’d be easier to use.

Even London’s Design Museum falls foul of the odd rule now and again…

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A grab handle, on a push door? Sacre bleu! (in mitigation: it looks like the handle could be used to pull the door shut to lock it, but still…)

The DOET book has been updated a few times in its life (since its re-identifying from POET) and is highly recommended.

Controlling everyday software things

For a 20-year-old tome on poor software and UX design, see The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity. Written by Alan Cooper, “Father of Visual Basic” and respected author on interaction design (a nuanced idea, as opposed to interface design), it’s a fascinating insight into design thinking in a software age.

An example given is of designing the user interaction for an in-flight entertainment system; developers will often institute fiddly directional cursors, modal buttons, controls that need to be labelled so you know what they do. Cooper replaced most with a simple rotating knob; the user will quickly figure out what happens when they turn it right and left. Push the knob to select something, maybe add a Back button and you’re pretty much done.

Bringing things up to date, even though a lot about software and interaction with technical systems could be improved, a great deal of effort is put into simplifying things and trying to remove extraneous UI elements.

clip_image010 Icons, of course, have their own life – there’s that meme about kids thinking that a 1980s 3.5” floppy disk is a 3D printed save icon. At least if you hover a pointer over most icons, you’ll get a pop-up to tell you what it is.

Windows 11 made some controversial changes to things that power users knew and liked, but for most people they just get used to it and if they ever had to regress to an earlier version, would probably admit they liked the newer one better.

Too many options

The Right-click menu in Windows Explorer has long been cluttered up with lots of options; software you install would add an item to make it easier to operate on that file (Share with Skype! Edit with ClipChamp!). In Win11, many of the lesser used ones were moved to a secondary menu supposedly to leave only the mainstream stuff behind…

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Clicking the Show more options menu item (with an icon which looks like making a window bigger) will display the old-school Windows context menu which could easily have 30 or 40 things on it.

Back on the “Fluent” Windows 11 context menu, the very most used options – cut, copy, rename etc – were promoted to icons at the very top or bottom of the menu, and for lots of users promptly disappeared from view.

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This is something which is going to be updated in a soon-to-be-released update, to make it easier to use…

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Control Panel Still Alive

Microsoft is still working on replacing some of the last vestiges of old Windows code, just one example being the Control Panel. A key part of Windows ever since version 1.0, it was where you tweaked anything to do with the operating system or the PC. Since Windows 10, most of the key bits you’d configure using Control Panel were migrated to the Settings app but even today, there are some bits of the UX where you’ll fire up an old-fashioned looking Control Panel applet … often buried in the “Advanced” part of Settings, and identified with the square-thingy-arrow-up-right icon, which we learn to know means opening something new…

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These Control Panel “applets” which remain in Windows can be found by looking in the System32 folder – to invoke any of them just to see what they do, press WindowsKey+R then enter the name of the .cpl file and prepare to be amazed and/or confused.

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Gradually, though, these CPLs are being replaced – see desk.cpl – with enhancements to the Settings app, but there’s still life in the old control yet…

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expand the Control Panel section in System configuration tools in Windows – Microsoft Support

#38: Get ahead: get a proper monitor

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As WFH became normalised during the pandemic, a lot of people went from having access to a reasonable working environment in an office, to sitting on the sofa or camping on a kitchen table. A trend of working from a laptop in coffee shops had already been underway and got additional legitimacy when things opened up again.

For the lucky ones with space at home, the increasing trend for WF there sometimes means they have a better environment than in the office – no desk sharing, putting up with co-workers’ smelly/noisy/annoying habits, perhaps even a faster internet connection. This doubtless contributes to the reported reluctance to return to the rat-race in the office.

Make the most of your screen

One huge downside of working off a laptop is that the screen – even for the biggest ones – is small.

There’s little doubt that productivity gains can be had by having larger monitors or more of them. Carnegie Mellon Professor Randy Pausch from gave a seminal talk on time management in 2007 – prescient, since he was dying of pancreatic cancer at the time and had only months left to live (his Last Lecture is also worth watching). In that session, he advised that maximizing screen real estate is one of the best things you can do.

The simplest way to improve screen area for a home office desk is to buy a decent monitor. Find one with adjustable height (so you can be looking straight at it, not down at a laptop screen) and position the laptop in front of you, below the monitor.

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Extend the desktop to the big screen and make that your main display (so new windows, the task bar, Start menu etc will appear there rather than on your laptop).

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Side-to-side

It’d be even better if you can use a proper keyboard and mouse, maybe with a suitable docking station, then park the laptop to the side. Ideally you should prop it up so that its display and your monitor are similar in height – there are plenty laptops stands available, or you could even just put it on a pile of books…

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Big screen x little screens

If you’ve had a home office setup for a while, it’s possible you’ll have one or two old monitors that won’t be worth much at resale so you could always bring them into action in a true “multi-monitor” setup (without delving into additional hardware to allow more, Windows 11 supports up to 6 displays).

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Then again, a single large monitor might be a bit more feng shui, and there are plenty of good displays out there. A single, widescreen, curved monitor could give you the same kind of functionality as having two side-by regular widescreen ones, with less cabling and fuss.

Modern displays often have USB hubs and lots of other features such as display modes where two inputs are shown side-by-side (so you have two different PCs on display, or a PC on one side and an Xbox on the other half, or take two inputs from one PC into one physical screen – the computer would see it as two side-by-side monitors, which might have benefits when it comes to app layouts).

Managing the placement of windows is a lot easier with the groovy window snapping stuff introduced in Windows 11 (hover over the maximize icon on the top right of your window, and you’ll see options for where to snap it onto the screen… it’s more than just left/right since if you have a mahoosive screen, you’ll likely have several windows side-by-side). If you need more control, or you’re running Windows 10, try the Fancy Zones utility as part of PowerToys.

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Dell Ultrasharp and Display Manager

Dell have long made some of the best PC monitors; particularly their more expensive Ultrasharp range. If you’re shopping for a new screen, there are various ways to save money too – they have a Dell Advantage program where you can get specific vouchers (eg Microsoft employees can get theirs by entering their work email here), and they have an Outlet store for refurbished goods.

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If you have a Dell monitor already, there’s an app for Windows and Mac which could make your life a little better, especially if you routinely switch between inputs / PiP modes etc – the Dell Display Manager. Connect your PC and the monitor with a USB cable, and you can use the software on the PC to control how the monitor works, rather than monkeying around trying to press tiny buttons to drive the On-Screen Display menu. You can even set up shortcut keys to make it easier to dive in.

Tidy.

#30: Snipping Smarter

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Wclip_image004indows’ Snipping Tool, used to capture an area of the screen, has been around for a long time in various guises, even threatened with cancellation at least once. Invoking the tool by pressing SHIFT+WindowsKey+S or just hitting the PrtScn button (if you have one) now displays a small dialog at the top of a dimmed screen.

You can choose to capture a static image (of a part of the screen, or the whole thing) or a record a video of a marked section of the screen, optionally with your own commentary – useful for sharing a quick “how to” video.

Another way of capturing the entire screen is to press WindowsKey+PrtScn, which can be useful when trying to grab menus and things that might disappear if you tried to interact with them – like the first image above, since the screen grab menu itself will disappear as soon as you click the mouse button.

As well as copying the snipped area to the clipboard, an updated Snipping Tool from about 18 months ago also saved them to a Screenshots folder, so it’s easy to go back and fish them out later. See 665 – Mind your screenshots for more details; it’s worth keeping an eye on that Screenshots folder so it doesn’t get overly large and/or contain stuff that you might not want to keep.

REDACT THE gggg TEXT

Some further updates to Snipping Tool have been happening of late; there’s some nice functionality which lets you extract text from the grabbed area to the clipboard (as paste-able text rather than an image), or to redact certain bits of the screen so as to preserve potentially confidential info.

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The Quick redact feature tries to identify some data types, but to manually scratch it out, just select the text you want to hide, right-click and choose Redact.

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When you’re happy, click the Copy button on the top right

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And that will put the fully redacted version into the clipboard, either replacing what was there before or adding it to the list if you have Clipboard History turned on.

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Another newish addition is the quick ability to feed your screen grabbed image to the Visual Search in Bing, effectively doing a reverse image lookup – just look in the menu on the top right.

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#22: A Moment in time

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As the sun momentarily disappeared for many, strange things happened – like 50 year-old album-closing songs from moon-related LPs making into the iTunes charts, alongside that 80s power ballad about dove throwing.

You might think days like these don’t happen very often, but they’re probably more regular than you think, though often the path of totality is not over such a populous area as the latest eclipse. Book your Airbnb in Cornwall ready for the next total eclipse in only 66 years, or hang out in London for the one after that? Still, this time at least, we survived the Rapture.

For more moon-related shenanigans, do go and see The Moonwalkers in London before October 2024, and check out the ever-engaging The Rest is History duo interviewing Tom Hanks and shooting the breeze about the fascination with the Apollo lunar missions.

Back on terra firma, this past week saw Microsoft push out the latest stack of updates to Windows 11 which provide fixes to known issues as well as tweaks to the operating system, including the previously-discussed ability to remove the click-bait “news” stories from the Widgets board that may be visible on the lower left of the task bar or by pressing WindowsKey+W.

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Windows 11 “Moment 5(remember the days when Service Packs didn’t need to be all Saturday Night TV with their names?) has been available for a while if you sought it out. You should see it – masquerading as the less exciting KB5036893 – in Windows Update; if your PC says you’re up to date, you should see it under Update history…

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As well enabling the switching off the stupid ads and AI-selected stories on the widgets board…

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… you’ll get undreamt of delights like tabs in Notepad, snap layout suggestions, accessibility improvements and more reliable nearby sharing, as well as new AI powered stuff in Copilot for Windows and in the Photos app (with Generative Erase to cut things out of photos).

#18: Linking Phones and PCs

If you’re using a PC with Windows 10 or 11 and you have a smartphone, it’s worth exploring the Microsoft Phone Link app which lets you interact with the handset from your computer.

Microsoft has made several attempts to link phones and PCs, from the Continuum feature at the twilight of Windows Phone’s life (before it was knifed) to a variety of bespoke apps for Samsung devices and ultimately “Your Phone”. The latter has now evolved and expanded to be “Phone Link”. The array of features varies slightly depending on what OS your phone is using, and which manufacturer it originates from.

The app is likely pre-installed on Windows; make sure it’s up to date. It then needs to pair with a companion app called Link to Windows on your phone – either Android or iOS. For step-by-step instructions on how to set it up, see Sync Your Smartphone to Your Windows Computer.

For Android users, arguably the most compelling quick win is being able to easily access Photos without requiring them to have synced to Google Photos or OneDrive first – while the phone is connected to the PC either via Bluetooth or through the same WiFi network, you can interact with the last 2,000 photos on the device’s camera roll, so copying and pasting them into other apps is a snap.

iPhone users will have to use other means to get their hands on pics, at least for now.

The Phone Link app allows notifications on the device to be seen and managed on PC, which sounds more useful than it really is. It can also set the PC up to use the phone to make and receive calls (think of it like the PC is a smart Bluetooth headset), though some handsets might be a bit flaky. It seems even new phones don’t always provide the right level of support for some features to work well, such as Google nobbling the ability to output to an external display over the USB-C port on Pixel phones (a behaviour which will be fixed, at some point).

Some Android devices will allow you to display and control phone apps on the PC itself (or even mirror the whole phone screen) – which can be very useful, especially if you’re having to input a reasonable amount of text. It’s pretty much always going to be quicker to type on a keyboard than tap on a screen. Other options do abound, though, depending on the apps you use – there’s a native WhatsApp client for the PC, for example, so you could use that rather than relying on Phone Link.

You can use the PC to work with text messages on the phone, even supporting iMessage for Apple devices. Arguably the handiest part is when you get a text message as part of a multi-factor authentication sequence like logging into a bank account. The notification which Phone Link displays includes a “copy” shortcut so you can easily grab the code and paste it into the waiting logon page… even if the phone is on the other side of the room.

#15: The Pointer Evolution

clip_image002Some computer users might put time into customizing their environment, perhaps using themes that specify colours, backgrounds, sound schemes and the like. Themes first arrived on the PC with Windows 95 (even being a billed feature as part of the Plus! Pack) and still persist in Windows 11, though it’s a fair bet that most people leave things as they are, apart from picking a suitable colour scheme from the range of defaults and then setting a personalized background photo.

clip_image003One of the innovations introduced in Windows NT and later into 95 was the ability to have animated cursors – like the old “busy” hourglass icon which was replaced with one which turns over and over, a motif superseded by a pulsing circle for Windows Vista.

clip_image004There used to be whole mouse pointer schemes with fun icons, like the waddling dinosaurs, whose removal between Vista and Win7 caused some angst in end user communities.

If you feel like introducing some old-world nostalgia, it’s possible to get hold of a variety of static and animated pointers, and then somewhat laboriously add them by clicking the Mouse cursor option in Settings > Personalisation > Themes, which brings up a Windows XP era dialogue to select from one of the preinstalled cursor schemes, and edit each individual pointer …

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The Power of Toys

The whole topic of meeces got some fresh news when Microsoft listed a new feature in the latest “Canary” build of Windows, as fed to the most eager of the Windows Insiders program: there’s a new mouse position indicator, which draws a giant crosshair over the top of the screen with the current mouse position at its focus. This kind of thing can be handy for finding a tiny pointer on a giant screen.

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Regular readers might recall that some variant of this feature is already part of the ever-evolving PowerToys add-in for Windows 10 or 11, as discussed in 673 – Where is my mouse?

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clip_image011The Crosshairs option in PowerToys is enabled by a keyboard shortcut though can be a little distracting as it’s persistent until you switch it off again; PowerToys’ other Find My Mouse feature is arguably more useful as it quickly dims the screen then puts a spotlight on where your pointer is, before returning to normal. It can be activated by a double-tap of the control key or you can set it to show up when you shake the mouse.


683 – OneNote Docking

imageSince the OneNote desktop app is getting a reprieve from its previously-announced retirement, and the anointed successor UWP app is itself being put on notice, maybe it’s worth looking at a few tweaks which can make the old app a bit more useful. There were a load of updates announced about a year ago, and further improvements to the OneNote family are on the way too.

If you use OneNote to take meeting notes – especially if you’re meeting virtually and want to have your notes alongside the Teams/Zoom/Chime app – then it makes sense to arrange the windows side by side. Students of ToW past will know that in Windows 11, pressing WindowsKey+ ‎← or → will snap the current window to the sides of your display, and there are other ways to control window placement if you have especially complex desktop arrangements.

clip_image002clip_image004There is an old feature in OneNote which is worth revisiting; Dock to Desktop. Invoke it at any time by pressing CTRL+ALT+D or go to the View tab to select it.

You could also try pinning it to the Quick Access Toolbar on the very top left of the OneNote window. The QAT in Office apps was covered way back in ToW #321, from March 2016.

clip_image006Docking has the effect of minimizing the UI for OneNote and sending it to a (horizontally resizable) section of your screen, on right-hand-side.

Usefully, it also means other apps respect that space, so even if you maximize another window, it will only grow to appear alongside your docked OneNote.

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If you don’t like the position of the docked window, drag it using the “…” at the top of the pane, and position it on the top, bottom or the left side of the screen instead. If you press CTRL+ALT+D again while docked, it will fill the entire screen – maybe useful if you have a 2nd monitor.

The rest of the minimal UI lets you access the pen menu, restore back to the full UI or you can use a somewhat obscure feature called Linked Notes. This will add a link back to another clip_image010document that you could also be working on; you’ll see an icon showing the source document when you select text that has been linked.

Hover over the icon and you can get a summary or thumbnail of the document, and left-click the icon to open the document.

The original intent with Linked Notes was that you could use it across Office apps and also when browsing the web; how useful to be able to make notes on a specific web page and then jump back to the source when revisiting the notes you took! Sadly, the feature was integrated only to the dearly departed Internet Explorer, and it is not available in modern browsers. The topic of Edge support has been raised in online forums but thus far, responses have been less than forthcoming.

Even the Help page on Linked Notes talks about how it works with Word 2013, PowerPoint 2013 and other OneNote 2013 pages… no mention of Excel either.

clip_image012If you do find yourself going back in time and using Linked Notes, you’ll see an additional icon (when un-docked and back in full OneNote mode) in the top right of any page where you have links, allowing you to go straight to the source docs or to manage the links themselves.

673 – Where is my mouse?

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The “mouse” was invented 60 years ago, as a means of moving a cursor around on-screen. Through many generations of hardware, it evolved from using wheels to rubbery balls, before eventually going sensor-based and even losing the tail that may have helped coin its original name

Since many people now use laptops with touchpads, they won’t even use an external meecely peripheral but the term “mouse” is still often used to refer to the pointer that it controls. Finding that pointer on your desktop can sometimes be a challenge, especially if you have multiple screens on your computer, and particularly if at least one of them is a snazzy ultrawide job.

mouseyThe free PowerToys addons to Windows 11 includes a section of Mouse utilities; install the full PowerToys suite and you can usually enable each feature individually, and set what mechanism you’d use to invoke it. Perhaps the most useful is the “Find my Mouse” keyboard shortcut – just press the CTRL key twice in quick succession, and the screen dims with a spotlight on where your pointer currently is. Press CTRL once again to remove it and go back to normal.

crosshairsThere are loads of settings to tweak how some of the utilities work – Find my Mouse could be enabled by shaking your mouse if you’d prefer. There’s also a highlighter feature that indicates if you’re pressing a left or right mouse button, or a crosshair view which, when turned on, sets a permanent crosshair display (again, configurable in numerous ways) that remains in place until you repeat the key combo to switch it off.

clip_image008Mice can jump high – who knew?

A new mousey feature in the latest release of PowerToys is called Mouse Jump – erstwhile known as FancyMouse – and lets you teleport your mouse pointer from one side of a potentially massive desktop to another.

This is particularly handy if clip_image010you have multiple screens set at different heights, and in order to traverse from one side of the desktop to the other would take you multiple swipes of a physical mouse or strokes of a touchpad.

Press the activation key and you’ll see a shrunken version of the desktop in a small window; click where you want the pointer to vamoose to on that depiction of the display and it will teleport to the other side of the desktop.

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